Human factor in aircraft maintenance

Chapter 1 human factors introduction aviation maintenance has changed over the years. A sound aircraft inspection and maintenance system is important in order to provide the public with a continuing safe, reliable air transportation system faa, 1993. Human factors in maintenance a vision for aviation safety. Human errors include errors by the flight crew, maintenance personnel, air traffic controllers, and others who have a direct impact on flight safety. It is universally agreed that 80 percent of maintenance errors involve human factors. Factors which were assigned to only one or two of the 75 accidents are not listed in. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners. It is intended to show how human capabilities and limitations can. Put safety first and minimize the 12 common causes of mistakes in the aviation workplace. Human factor is one of the safety barriers which is used in order to prevent accidents or incidents of aircraft. This new 2ndedition of the operators manual for human factors in aviation maintenance follows the same successful format as the 1stedition. Chapter 1 human factors federal aviation administration. The value and importance of human factors training is no longer debated. Basic human factors concepts apply to the aviation maintenance domain.

Aviation human factors dirty dozen due to a large number of maintenance related aviation accidents and incidents that occurred in the late 1980s and early 1990s, transport canada identified twelve human factors that degrade peoples ability to perform effectively and safely, which could lead to maintenance. It presents the opportunity for aircraft engineers, aviation safety officers, and psychologists to rethink their current training programs and examine the pros and cons of employing this new. It presents human factors issues as conditions hazards that must be managed. If they are not detected, they can cause events, worker injuries, wasted time, and even accidents. An overview of human factors in aviation maintenance. A brief history and overview is presented followed by a description of the elements that comprise an hf program. Human factors in aviation maintenance training course by the uk caa this 2day training course, developed by the uk caa, provides delegates with an overview of human factors principles specific to aviation maintenance. Fatigue, complacency, and stress awareness can lead to improved quality, an environment that ensures continuing worker and aircraft safety and a more involved and responsible. Pdf human error is cited as a major causal factor in most aviation mishaps, including the 15% 20% that involve maintenance error. This paper is intended to shed light on the fundamental concepts of human factors hf. The twelve most common aviation maintenance related, human factors causes of errors. Administration faa human factor resources are provided to include the most direct link to aviation maintenance human factors which. An overview of human factors in aviation maintenance atsb.

Human error is cited as a major causal factor in most aviation mishaps, including the 15%. Aviation human factors dirty dozen aircraft systems. Lack of communication, complacency, lack of knowledge, distraction, lack of teamwork, fatigue, lack of resources, pressure, lack of assertiveness, stress, lack of awareness, and norms. These situational characteristics combined with human factors can lead to various types of human related errors. Real people are indispensable when it comes to aviation maintenance. As the educational outreach arm of the faa, the faasteam is committed to serving the general aviation community, and making our skies even safer. The reason is that many events in airlines and in general aviation are a result of. Airline maintenance organizations, of all sizes, have many programs to help manage human error.

This is because human factors will affect everything they do in the course of their job in one way or another. The work may be carried out at heights, in confined spaces, in numbing cold or sweltering heat. Therefore, the question is to which extent the error. Human factors can affect aviation maintenance and work performance is broad. The operators manual for human factors in maintenance and ground operations 2 prelude. The overall goal of aviation maintenance human factors research is to identify and optimize the factors that affect human performance in. Human factors directly cause or contribute to many aviation accidents. A video showing the most common errors made by aircraft maintenance engineers and technicians in the aviation industry. The focus initiates on the technician but extends to the entire engineering and technical organization. Human factors training courses for aviation maintenance. Errors can be described as active failures that lead directly to the. Human performance in aviation maintenance transport canada video canadian flight centre.

This system is a complex one with many interrelated human and machine components. Human factors in aviation has traditionally concentrated on aircrew and air traffic control errors, but the increasing number of maintenance and inspection errors. Application of human factor philosophy ensures enhanced safety in air transport, personal safety and wellbeing of maintenance. Tacg instructors are highly qualified and experienced professionals who are well versed in delivering successful hf training events around the world, and who are sensitive to cultural differences among aviation operators, both geographically and organizationally. In addition to the human cost of accidents, aircraft maintenance issueserrors impose a significant financial burden on airlines, as they are a major cause of flight delays and cancellations. Specific issues such as fatigue management, deviations for approved procedure, situation. Certain aging aircraft mishaps have provided the impetus to examine human factors issues, but these issues relate to all types of aviation maintenance, not just to the older part of the fleet. Explore the practical application of the easa human factors regulatory requirements with an active uk caa regulator. The importance of human factors to the aircraft maintenance technician,supervisors and managers is essential. Organizations with european aviation safety agency easa repair station certificates have mandatory. The contributions of human factors on human error in. Pdf the influence of human factor in aircraft maintenance.

This human factor case studies course presents six video scenarios based on actual incidents involving lapses in aircraft maintenance. Cap 718 human factors in aircraft maintenance and inspection. Therefore, the question is to which extent the error caused by human factor is. Human factors are the largest contributor to aircraft accidents.

In fact, human factors practitioners would argue that such concepts are so fundamental that they apply to all situations in which humans interact with other system components. This 10module program of instruction provides a webbased course to the faa workforce that describes the most salient concepts of human factors research and engineering. A human factors guidewill present established principles of job designand work. Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. The overall goal of aviation maintenance human factors research is to identify and optimize the factors that affect human performance in maintenance and inspection. Human factors in aircraft maintenance is comprehensive, easy to read, and can be used as both a training and a reference guide for operators, regulators, auditors, researchers, academics, and aviation enthusiasts. It is faa policy to ensure the safety and wellbeing. In 2005 the federal aviation administration faa worked with industry representatives to complete the operators manual for human factors in aviation maintenance ops manual. The study of humanmachine interface is ergonomics and the application of this science is human factors. Human factors means principles which apply to aeronautical design, certification, training, operations and maintenance and which seek safe interface between the human and other system components by proper consideration of human performance. Dirty dozen in aircraft maintenance human factors youtube. Human error is cited as a major causal factor in most aviation mishaps, including the 15% 20% that involve maintenance error. Pdf human factors in aircraft maintenance researchgate.

Technicians use more and more sophisticated equipment and procedures. Human factors issues in aircraft maintenance and inspection meeting proceedings 19891998 proceedings of the human factors issues in aircraft maintenance and inspection meetings conducted by the faa office of aviation medicine. Selected chapters of the 1stedition are substituted with chapters more relevant to todays aviation maintenance challenges. Human performance in aviation maintenance transport. Human factors guide for aviation maintenance and inspection. Kingman road, fort belvoir, va 220606218 1800caldtic 18002253842. In fact, many human factors guidelines that apply to other types of industries, for example in. The primary objective of this research is to develop a structural relationship model that incorporates human factors, organizational factors, and their impact on human errors in. This course blends an interactive environment of learning with thoughtprovoking examples for the student to understand and apply to their roles within an aviation. The vast amount of human limitations can result in technical error and injuries in aviation maintenance tasks.

This easily accessible course presents generic information about the human factors research and engineering discipline to provide a basic. Failure to transmit, receive, or provide enough information to complete a task. These factors included mismanagement of fuel system and selected unsuitable area for landing or takeoff. These principles, if well applied, can make a major contribution toward the control of humanerror in aircraft maintenance and inspection. Key activities include internal incident reporting and investigation systems, human factors awareness for maintenance personnel, and the. Maintenance technicians work in an environment that is more hazardous than most other jobs in the labour force. Tacg has been delivering hf courses to aviation operators on a global basis since 2000. Aviation maintenance human factors research has the overall goal to identify and optimize the factors that affect human performance in maintenance and inspection. In current aviation maintenance circles the term human factors is a household word. Miscommunication is the leading culprit in aviation. As humans do not all have the same capabilities, strengths, weaknesses, or limitations. Asci 490 human factors in aviation accidents presentation duration. Brief overview of the dirty dozen in human performance in aviation maintenance. Unique human factors issues in aviation maintenance maintenance personnel are confronted with a set of human factors unique within aviation.